Privacy Policy

1. Information We Collect

• Contact and identity information, including name, email, phone number, business name, role, and communication preferences.
• Business and intake information, including workflow details, tools used, bottlenecks, automation goals, customer journey details, forms, uploaded files, and project requirements.
• Service and operational information, including prompts, instructions, logs, system events, support history, task records, publishing schedules, automation settings, CRM records, deliverable history, and diagnostic data.
• Payment and transaction information, including purchase history, invoices, billing details, product selected, payment status, and Stripe transaction identifiers. We do not store full payment card numbers.
• Connected account information, including platform account identifiers, page or business IDs, token-derived connection state, permissions, and related operational logs when you connect services such as Meta, Google, calendars, CRMs, email tools, SMS tools, or other platforms.
• Technical information, including IP address, device and browser data, referring pages, pages viewed, timestamps, cookies or similar identifiers, security logs, and error logs.

2. How We Use Information

• To operate the website, forms, checkout flows, lead intake, assessments, downloads, and customer support.
• To provide consulting, AI OS implementation, custom automation, digital products, maintenance, diagnostics, reporting, connected-account workflows, and related services.
• To authenticate accounts, publish or schedule content, route leads, maintain dashboards, operate agents, monitor systems, and troubleshoot failures.
• To process payments, manage subscriptions, send invoices, prevent fraud, enforce contracts, and maintain accounting records.
• To communicate about services, onboarding, support, security, product updates, and business opportunities.
• To improve reliability, security, quality, analytics, product design, and customer experience.
• To comply with law, legal process, platform requirements, tax/accounting obligations, and enforcement of our Terms.

3. AI Systems and Customer Data

Some services may use AI models, automation tools, or agents to process instructions, workflow data, documents, prompts, support requests, logs, or business context. Do not provide sensitive personal information, regulated data, confidential third-party data, health information, financial account data, or other high-risk information unless it is necessary for the service and you are authorized to provide it. Where possible, we limit access to information needed to perform the requested work.

4. Cookies, Analytics, and Tracking

We may use cookies, local storage, server logs, analytics, pixels, and similar technologies to operate the site, remember preferences, measure traffic, diagnose errors, protect security, and understand how users interact with pages and funnels. Browser settings may allow you to block or delete cookies, but some features may not work correctly.

5. How We Share Information

• With service providers that help us host, secure, process payments, communicate, analyze, automate, deliver, or support services.
• With connected platforms when required to provide user-requested integrations, publishing, scheduling, authentication, reporting, or automation.
• With professional advisors, contractors, or vendors under confidentiality or operational obligations.
• When required by law, subpoena, court order, legal process, tax/accounting requirements, or platform compliance rules.
• To protect rights, safety, security, systems, users, customers, and the public.

We do not sell personal information for money. We do not knowingly share personal information for cross-context behavioral advertising in a way that would be considered a sale or share under applicable U.S. state privacy laws.

SMS and Text Messaging

If you provide a mobile number and check an SMS consent box on one of our website forms, Kyle Tusing AI will send text messages about your inquiry, Systems Diagnosis, appointments, and AI process build project updates. If you separately check the marketing consent box, we may also send occasional offers and new service announcements. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help.

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Text messaging originator opt-in data and consent are excluded from every information-sharing category in this policy and will not be shared with, sold to, or rented to any third parties.
• SMS delivery providers are used only to transmit messages you asked to receive and may not use your mobile number for their own purposes.
• Consent to receive text messages is not a condition of any purchase.

Full SMS program terms: ai.kyletusing.com/tos#sms.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, misuse, loss, alteration, or disclosure. No website, network, model provider, payment processor, API, or storage system can be guaranteed completely secure. You are responsible for using strong passwords, limiting account access, and protecting credentials you control.

7. Data Retention

We retain information for as long as reasonably needed to provide services, maintain business records, support customers, monitor security, resolve disputes, comply with legal and accounting obligations, enforce agreements, and maintain operational continuity. Retention periods vary based on the type of information and the reason it is kept.

8. Your Privacy Rights and Choices

Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, objection, or opt-out of certain processing. To make a request, email support@kyletusing.com. We may need to verify your identity or authority before acting. Some information may be retained where legally required or needed for security, fraud prevention, accounting, dispute resolution, or service integrity.

9. California and U.S. State Privacy Notice

If applicable privacy laws grant you additional rights, you may request to know, access, correct, delete, or receive a portable copy of personal information, and to opt out of sale or sharing where applicable. We do not knowingly sell personal information. We do not knowingly collect sensitive personal information for purposes other than providing services, security, compliance, or business operations requested by customers.

10. International Users

Kyle Tusing AI Systems is operated from the United States. If you access the site or services from outside the United States, your information may be processed in the United States and other countries where our service providers operate. Those locations may have privacy laws different from your location.

11. Children's Privacy

The website and services are intended for adults and business users. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us so we can review and delete it where appropriate.

12. Data Deletion Requests

You may request deletion of personal data or connected-account data by emailing us. Meta-related data deletion instructions are also available at ai.kyletusing.com/data-delete.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above shows when this version became effective. Continued use of the website or services after an update means the updated policy applies.

14. Contact

Kyle Tusing AI Systems ("Kyle Tusing AI") is operated by Kyle Tusing, a sole proprietor based in Winchester, Virginia. Privacy questions and requests can be sent to support@kyletusing.com.